Southern Water Annual Report and Financial Statements 2021–22
We provide essential water services to 2.6 million customers and wastewater services
4.6 million customers across Kent, Sussex, Hampshire and the Isle of Wight.
Always improving, for the
benefit of our customers,
the environment and
our communities.
We are committed to making a positive impact. This means ensuring all our customers have access to high-quality, affordable and efficient water and wastewater services.
Investment in our people, our communities and the environment is at the heart of our strategy and we always prioritise the needs of our customers and stakeholders.
We work hard every day to ensure that we are improving our customer experience and having a positive impact on our communities.
We are always improving our processes and systems because we want to be a business that leaves the planet a better place.
We are continually working to build the skills that our employees need, to ensure they can collectively shape a sustainable future for our industry
Our ambitions mean we need to take bold action. We have a clear vision to create a resilient water future for our customers in the South East.
Always improving, for the
benefit of our customers
and the environment
We have ambitious goals and can only reach them
with the support of our people and communities.
Our performance in 2021-22
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Future plans
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Our performance in 2021-22
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Future plans
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Our performance in 2021-22
A pullout quote num noste quibus que moditibus, sequam, cus ex estiusc ipiento dolorei cident, sinctur, quaestis aut exerepudae plame as doluptus venis eate molup.
Future plans
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We have made ambitious delivery commitments backed up by new investment to help us drive customer benefits.
Keith Lough
Chair
Our business is about creating a resilient water future for
people, and protecting and enhancing the environment.
Ian McAulay
Chief Executive Officer during the reporting period.
Retired 30 June 2022